/* ============================================ */
/* BREASY SALES MACHINE — Dashboard Styles      */
/* ============================================ */

:root {
  --bg: #0f1117;
  --bg-card: #1a1d27;
  --bg-hover: #242836;
  --border: #2a2e3a;
  --text: #e4e5e9;
  --text-dim: #8b8d97;
  --accent: #3b82f6;
  --accent-hover: #2563eb;
  --green: #22c55e;
  --yellow: #eab308;
  --orange: #f97316;
  --red: #ef4444;
  --purple: #a855f7;
  --sidebar-w: 220px;
  --success-bg: #052e16;
  --success-border: var(--green);
  --error-bg: #450a0a;
  --error-border: var(--red);
  --info-bg: rgba(59,130,246,0.1);
  --warn-bg: rgba(249,115,22,0.1);
  --overlay-bg: rgba(0,0,0,0.85);
  --modal-card-bg: rgba(255,255,255,0.05);
  --modal-card-border: rgba(255,255,255,0.08);
  --modal-text: #fff;
  --invert-text: #000;
}

/* ============================================ */
/* LIGHT THEME                                  */
/* ============================================ */
[data-theme="light"] {
  --bg: #f3f4f6;
  --bg-card: #ffffff;
  --bg-hover: #f0f1f4;
  --border: #d1d5db;
  --text: #111827;
  --text-dim: #6b7280;
  --accent: #2563eb;
  --accent-hover: #1d4ed8;
  --green: #16a34a;
  --yellow: #ca8a04;
  --orange: #ea580c;
  --red: #dc2626;
  --purple: #9333ea;
  --success-bg: #f0fdf4;
  --success-border: #16a34a;
  --error-bg: #fef2f2;
  --error-border: #dc2626;
  --info-bg: rgba(37,99,235,0.08);
  --warn-bg: rgba(234,88,12,0.08);
  --overlay-bg: rgba(0,0,0,0.5);
  --modal-card-bg: rgba(0,0,0,0.04);
  --modal-card-border: rgba(0,0,0,0.08);
  --modal-text: #111827;
  --invert-text: #fff;
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', system-ui, sans-serif;
  background: var(--bg);
  color: var(--text);
  display: flex;
  min-height: 100vh;
  flex-direction: column;
}

/* GLOBAL TOP NAV */
.top-nav {
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  height: 42px;
  background: var(--bg-card);
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: flex-end;
  padding: 0 24px;
  z-index: 20;
  gap: 16px;
}
.top-nav-link {
  position: relative;
  color: var(--text);
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  padding: 6px 16px;
  border-radius: 6px;
  transition: color 0.3s;
  z-index: 0;
}
.top-nav-link::before {
  content: '';
  position: absolute;
  inset: -2px;
  border-radius: 8px;
  background: conic-gradient(
    from var(--border-angle, 0deg),
    var(--accent),
    var(--purple),
    var(--green),
    var(--accent),
    var(--purple)
  );
  animation: borderSpin 3s linear infinite;
  z-index: -2;
}
.top-nav-link::after {
  content: '';
  position: absolute;
  inset: 2px;
  border-radius: 5px;
  background: var(--bg-card);
  z-index: -1;
}
.top-nav-link:hover {
  color: #fff;
}
.top-nav-link:hover::after {
  background: var(--bg-hover);
}
@keyframes borderSpin {
  0% { --border-angle: 0deg; }
  100% { --border-angle: 360deg; }
}
@property --border-angle {
  syntax: '<angle>';
  initial-value: 0deg;
  inherits: false;
}

/* SIDEBAR */
.sidebar {
  width: var(--sidebar-w);
  background: var(--bg-card);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 42px;
  height: calc(100vh - 42px);
  padding: 20px 0;
  z-index: 10;
}

.sidebar-logo {
  padding: 0 16px 20px;
  border-bottom: 1px solid var(--border);
}
.logo-icon {
  flex-shrink: 0;
  filter: drop-shadow(0 2px 8px rgba(59,130,246,0.3));
  transition: filter 0.2s;
}
.sidebar-logo a:hover .logo-icon {
  filter: drop-shadow(0 2px 12px rgba(59,130,246,0.5));
}
.logo-text {
  font-size: 20px;
  font-weight: 800;
  color: var(--text);
  letter-spacing: -0.5px;
  line-height: 1.1;
}
.logo-subtitle {
  font-size: 10px;
  font-weight: 600;
  color: var(--text-dim);
  letter-spacing: 2px;
  text-transform: uppercase;
}

.nav-links {
  list-style: none;
  padding: 8px 0;
  flex: 1;
  overflow-y: auto;
}

/* Top-level nav link (Dashboard) */
.nav-links > .nav-link {
  display: block;
  padding: 10px 20px;
  color: var(--text-dim);
  text-decoration: none;
  font-size: 14px;
  transition: all 0.15s;
}

/* Section header */
.nav-section { margin-top: 4px; }
.nav-section-header {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 8px 20px;
  font-size: 13px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
  color: var(--text-dim);
  cursor: pointer;
  user-select: none;
  transition: color 0.15s;
}
.nav-section-header:hover { color: var(--text); }

.nav-section-arrow {
  font-size: 10px;
  transition: transform 0.2s ease;
  display: inline-block;
}
.nav-section-arrow.collapsed { transform: rotate(-90deg); }

/* Section items container — collapsible */
.nav-section-items {
  max-height: 500px;
  overflow: hidden;
  transition: max-height 0.25s ease;
}
.nav-section-items.collapsed {
  max-height: 0;
}

/* Nav links inside sections — indented */
.nav-link {
  display: block;
  padding: 8px 20px 8px 32px;
  color: var(--text-dim);
  text-decoration: none;
  font-size: 14px;
  transition: all 0.15s;
}
.nav-link:hover, .nav-link.active {
  color: var(--text);
  background: var(--bg-hover);
  border-left: 3px solid var(--accent);
}

/* Footer settings link */
.nav-footer-link {
  padding: 8px 0 !important;
  font-size: 13px !important;
  border-left: none !important;
}
.nav-footer-link:hover {
  border-left: none !important;
  background: none !important;
  color: var(--text) !important;
}

.sidebar-footer { padding: 12px 20px; border-top: 1px solid var(--border); }

/* MAIN CONTENT */
.content {
  margin-left: var(--sidebar-w);
  margin-top: 42px;
  padding: 24px 32px;
  flex: 1;
  width: calc(100% - var(--sidebar-w));
}

.page-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 24px;
}
.page-header h1 { font-size: 24px; font-weight: 600; }

/* KPI CARDS */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}

.kpi-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 20px;
  transition: border-color 0.2s;
}
.kpi-card:hover { border-color: var(--accent); }
.kpi-value { font-size: 32px; font-weight: 700; margin-bottom: 4px; }
.kpi-label { font-size: 13px; color: var(--text-dim); }
.kpi-change { font-size: 12px; margin-top: 8px; }
.kpi-change.positive { color: var(--green); }
.kpi-change.negative { color: var(--red); }

/* CARDS */
.card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 20px;
  margin-bottom: 20px;
}
.card-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 16px;
}
.card-header h3 { font-size: 16px; font-weight: 600; }

/* TABLES */
.table-wrap { overflow-x: auto; }
table {
  width: 100%;
  border-collapse: collapse;
  font-size: 13px;
}
th {
  text-align: left;
  padding: 10px 12px;
  color: var(--text-dim);
  font-weight: 500;
  border-bottom: 1px solid var(--border);
  white-space: nowrap;
}
td {
  padding: 10px 12px;
  border-bottom: 1px solid var(--border);
  vertical-align: middle;
}
tr:hover td { background: var(--bg-hover); }
tr { cursor: pointer; }

/* BADGES */
.badge {
  display: inline-block;
  padding: 3px 10px;
  border-radius: 12px;
  font-size: 11px;
  font-weight: 600;
  text-transform: uppercase;
}
.badge-cold { background: #1e293b; color: #94a3b8; }
.badge-warm { background: #422006; color: var(--yellow); }
.badge-hot { background: #431407; color: var(--orange); }
.badge-qualified { background: #052e16; color: var(--green); }
.badge-dead { background: #1c1917; color: #78716c; }
.badge-new { background: #1e1b4b; color: #818cf8; }
.badge-lead { background: #172554; color: #60a5fa; }
.badge-discovery { background: #14532d; color: #4ade80; }
.badge-qualifying { background: #3b0764; color: #c084fc; }
.badge-ready_for_work { background: #052e16; color: var(--green); }
.badge-bad_data { background: #1c1917; color: #78716c; }
.badge-do_not_call { background: #450a0a; color: var(--red); }
.badge-not_a_fit { background: #27272a; color: #a1a1aa; }

/* Light mode badge overrides */
[data-theme="light"] .badge-cold { background: #e2e8f0; color: #475569; }
[data-theme="light"] .badge-warm { background: #fef9c3; color: #a16207; }
[data-theme="light"] .badge-hot { background: #ffedd5; color: #c2410c; }
[data-theme="light"] .badge-qualified { background: #dcfce7; color: #15803d; }
[data-theme="light"] .badge-dead { background: #e7e5e4; color: #78716c; }
[data-theme="light"] .badge-new { background: #e0e7ff; color: #4338ca; }
[data-theme="light"] .badge-lead { background: #dbeafe; color: #1d4ed8; }
[data-theme="light"] .badge-discovery { background: #dcfce7; color: #15803d; }
[data-theme="light"] .badge-qualifying { background: #f3e8ff; color: #7e22ce; }
[data-theme="light"] .badge-ready_for_work { background: #dcfce7; color: #15803d; }
[data-theme="light"] .badge-bad_data { background: #e7e5e4; color: #78716c; }
[data-theme="light"] .badge-do_not_call { background: #fee2e2; color: #dc2626; }
[data-theme="light"] .badge-not_a_fit { background: #e5e7eb; color: #6b7280; }

/* PIPELINE BAR */
.pipeline-bar {
  display: flex;
  align-items: center;
  gap: 4px;
  margin: 8px 0;
}
.pipeline-segment {
  height: 28px;
  border-radius: 4px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 600;
  color: #fff;
  min-width: 40px;
  transition: width 0.3s;
}

/* BUTTONS */
.btn {
  display: inline-block;
  padding: 8px 16px;
  border: none;
  border-radius: 6px;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  transition: all 0.15s;
  text-decoration: none;
  color: #fff;
}
.btn-primary { background: var(--accent); }
.btn-primary:hover { background: var(--accent-hover); }
.btn-success { background: var(--green); }
.btn-danger { background: var(--red); }
.btn-warning { background: var(--orange); }
.btn-sm { padding: 5px 12px; font-size: 12px; }
.btn-outline {
  background: transparent;
  border: 1px solid var(--border);
  color: var(--text);
}
.btn-outline:hover { border-color: var(--accent); color: var(--accent); }
.btn-group { display: flex; gap: 8px; }

/* FORMS */
input, select, textarea {
  background: var(--bg);
  border: 1px solid var(--border);
  color: var(--text);
  padding: 8px 12px;
  border-radius: 6px;
  font-size: 13px;
  width: 100%;
}
input:focus, select:focus, textarea:focus {
  outline: none;
  border-color: var(--accent);
}
.form-group { margin-bottom: 14px; }
.form-group label { display: block; margin-bottom: 4px; font-size: 12px; color: var(--text-dim); }

/* FILTERS */
.filter-bar {
  display: flex;
  gap: 12px;
  margin-bottom: 20px;
  flex-wrap: wrap;
  align-items: center;
}
.filter-bar input, .filter-bar select {
  width: auto;
  min-width: 160px;
}

/* ACTIVITY FEED */
.activity-item {
  display: flex;
  gap: 12px;
  padding: 10px 0;
  border-bottom: 1px solid var(--border);
  font-size: 13px;
}
.activity-icon {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 14px;
  flex-shrink: 0;
}
.activity-icon.sms { background: #1e3a5f; }
.activity-icon.email { background: #1e3a2f; }
.activity-icon.call { background: #3a1e5f; }
.activity-icon.system { background: #2a2a2a; }

[data-theme="light"] .activity-icon.sms { background: #dbeafe; }
[data-theme="light"] .activity-icon.email { background: #dcfce7; }
[data-theme="light"] .activity-icon.call { background: #f3e8ff; }
[data-theme="light"] .activity-icon.system { background: #e5e7eb; }
.activity-time { color: var(--text-dim); font-size: 11px; }
.activity-content { flex: 1; }
.activity-lead { font-weight: 600; color: var(--accent); }

/* TWO COLUMN LAYOUT */
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
.grid-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 20px; }

/* SCORE DISPLAY */
.score {
  font-weight: 700;
  font-size: 14px;
}
.score-cold { color: #94a3b8; }
.score-warm { color: var(--yellow); }
.score-hot { color: var(--orange); }
.score-qualified { color: var(--green); }
.score-dead { color: var(--red); }

/* TIMELINE (Lead Detail) */
.timeline { padding: 0; }
.timeline-item {
  display: flex;
  gap: 16px;
  padding: 12px 0;
  border-left: 2px solid var(--border);
  margin-left: 15px;
  padding-left: 20px;
  position: relative;
}
.timeline-item::before {
  content: '';
  position: absolute;
  left: -6px;
  top: 16px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--accent);
}
.timeline-item.sms::before { background: #3b82f6; }
.timeline-item.email::before { background: #22c55e; }
.timeline-item.call::before { background: #a855f7; }
.timeline-item.system::before { background: #6b7280; }
.timeline-item.score::before { background: #eab308; }

/* RESPONSIVE */
@media (max-width: 1024px) {
  .grid-2 { grid-template-columns: 1fr; }
  .kpi-grid { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 768px) {
  .sidebar { display: none; }
  .top-nav { padding-left: 24px; }
  .content { margin-left: 0; padding: 16px; }
}

/* LOADING */
.loading { text-align: center; padding: 40px; color: var(--text-dim); }

/* EMPTY STATE */
.empty { text-align: center; padding: 60px 20px; color: var(--text-dim); }
.empty h3 { margin-bottom: 8px; color: var(--text); }

/* FILE UPLOAD */
.upload-zone {
  border: 2px dashed var(--border);
  border-radius: 10px;
  padding: 40px;
  text-align: center;
  cursor: pointer;
  transition: all 0.2s;
}
.upload-zone:hover, .upload-zone.drag-over {
  border-color: var(--accent);
  background: rgba(59, 130, 246, 0.05);
}
.upload-zone input[type="file"] { display: none; }

/* METRIC BAR */
.metric-bar {
  display: flex;
  align-items: center;
  gap: 12px;
  margin: 6px 0;
}
.metric-bar-label { width: 100px; font-size: 12px; color: var(--text-dim); }
.metric-bar-track {
  flex: 1;
  height: 8px;
  background: var(--bg);
  border-radius: 4px;
  overflow: hidden;
}
.metric-bar-fill {
  height: 100%;
  border-radius: 4px;
  transition: width 0.5s;
}
.metric-bar-value { width: 60px; text-align: right; font-size: 13px; font-weight: 600; }

/* TABS */
.tabs {
  display: flex;
  gap: 0;
  border-bottom: 1px solid var(--border);
  margin-bottom: 20px;
}
.tab {
  padding: 10px 20px;
  font-size: 13px;
  color: var(--text-dim);
  cursor: pointer;
  border-bottom: 2px solid transparent;
  transition: all 0.15s;
}
.tab:hover { color: var(--text); }
.tab.active { color: var(--accent); border-color: var(--accent); }

/* ============================================ */
/* SMS CHAT CONVERSATION                        */
/* ============================================ */

.chat-container {
  max-height: 400px;
  overflow-y: auto;
  padding: 16px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: var(--bg);
  border-radius: 8px;
}

.chat-bubble {
  max-width: 75%;
  padding: 10px 14px;
  border-radius: 16px;
  font-size: 13px;
  line-height: 1.4;
  word-wrap: break-word;
}

.chat-outbound {
  align-self: flex-end;
  background: var(--accent);
  color: #fff;
  border-bottom-right-radius: 4px;
}

.chat-inbound {
  align-self: flex-start;
  background: var(--bg-hover);
  color: var(--text);
  border-bottom-left-radius: 4px;
}

.chat-text {
  white-space: pre-wrap;
}

.chat-time {
  font-size: 10px;
  margin-top: 4px;
  opacity: 0.7;
}

.chat-outbound .chat-time { text-align: right; }
.chat-inbound .chat-time { text-align: left; }

.chat-compose {
  padding: 12px 16px;
  border-top: 1px solid var(--border);
}

.chat-compose textarea {
  resize: none;
  border-radius: 8px;
}

/* ============================================ */
/* CALL TYPE BADGES                             */
/* ============================================ */

.badge-ai-call { background: #3b0764; color: #c084fc; }
.badge-manual-call { background: #172554; color: #60a5fa; }
.badge-inbound-call { background: #052e16; color: #4ade80; }

[data-theme="light"] .badge-ai-call { background: #f3e8ff; color: #7e22ce; }
[data-theme="light"] .badge-manual-call { background: #dbeafe; color: #1d4ed8; }
[data-theme="light"] .badge-inbound-call { background: #dcfce7; color: #15803d; }

/* ============================================ */
/* GMAIL-STYLE EMAIL PAGE                       */
/* ============================================ */

.email-layout {
  display: flex;
  height: calc(100vh - 120px);
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  overflow: hidden;
}

/* Email list panel (left) */
.email-list-panel {
  width: 380px;
  min-width: 380px;
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
}

.email-list-toolbar {
  padding: 12px;
  border-bottom: 1px solid var(--border);
}
.email-list-toolbar input {
  width: 100%;
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 20px;
  padding: 8px 16px;
  font-size: 13px;
  color: var(--text);
}

.email-list {
  flex: 1;
  overflow-y: auto;
}

.email-list-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100%;
  color: var(--text-dim);
  font-size: 14px;
  text-align: center;
  padding: 40px;
  line-height: 1.6;
}

/* Email row */
.email-row {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 16px;
  cursor: pointer;
  border-bottom: 1px solid var(--border);
  transition: background 0.1s;
}
.email-row:hover { background: var(--bg-hover); }
.email-row.active { background: var(--bg-hover); border-left: 3px solid var(--accent); }
.email-row.unread .email-row-sender { color: #fff; font-weight: 700; }
.email-row.unread .email-row-subject { color: var(--text); font-weight: 600; }

.email-row-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--accent);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 14px;
  flex-shrink: 0;
  margin-top: 2px;
}

.email-row-content {
  flex: 1;
  min-width: 0;
}

.email-row-top {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  margin-bottom: 2px;
}

.email-row-sender {
  font-size: 13px;
  font-weight: 500;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.email-row-time {
  font-size: 11px;
  color: var(--text-dim);
  white-space: nowrap;
  flex-shrink: 0;
  margin-left: 8px;
}

.email-row-subject {
  font-size: 13px;
  color: var(--text-dim);
  font-weight: 500;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-bottom: 2px;
}

.email-row-preview {
  font-size: 12px;
  color: var(--text-dim);
  opacity: 0.7;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

/* Email reader panel (right) */
.email-reader-panel {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-width: 0;
}

.email-reader-empty {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  height: 100%;
  color: var(--text-dim);
  font-size: 14px;
  gap: 12px;
}
.email-reader-empty-icon {
  font-size: 48px;
  opacity: 0.3;
}

.email-reader {
  display: flex;
  flex-direction: column;
  height: 100%;
}

.email-reader-header {
  padding: 14px 20px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 60px;
}

.email-reader-lead {
  display: flex;
  align-items: center;
  gap: 12px;
}

.email-reader-meta {
  font-size: 12px;
  color: var(--text-dim);
}

.email-reader-thread {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 16px;
  background: var(--bg);
}

/* Individual email messages */
.email-message {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  padding: 16px 20px;
  max-width: 90%;
}
.email-msg-outbound {
  align-self: flex-end;
  border-color: rgba(59, 130, 246, 0.3);
}
.email-msg-inbound {
  align-self: flex-start;
}

.email-msg-header {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  margin-bottom: 8px;
}

.email-msg-direction {
  font-size: 12px;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.email-msg-outbound .email-msg-direction { color: var(--accent); }
.email-msg-inbound .email-msg-direction { color: var(--green); }

.email-msg-time {
  font-size: 11px;
  color: var(--text-dim);
}

.email-msg-subject {
  font-weight: 600;
  font-size: 14px;
  margin-bottom: 8px;
  padding-bottom: 8px;
  border-bottom: 1px solid var(--border);
}

.email-msg-body {
  font-size: 13px;
  line-height: 1.6;
  white-space: pre-wrap;
  color: var(--text);
}

/* Reply area */
.email-reader-reply {
  border-top: 1px solid var(--border);
  padding: 12px 16px;
  background: var(--bg-card);
}

.email-reply-bar {
  margin-bottom: 8px;
}
.email-reply-bar input {
  border-radius: 6px;
}
.email-reply-bar textarea {
  resize: none;
  border-radius: 6px;
  font-size: 13px;
}

.email-reply-actions {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.email-from-tag {
  font-size: 12px;
  color: var(--text-dim);
}

/* Compose modal */
.email-compose-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0,0,0,0.6);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 100;
}

.email-compose-modal {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 12px;
  width: 560px;
  max-width: 90vw;
  max-height: 80vh;
  display: flex;
  flex-direction: column;
  box-shadow: 0 20px 60px rgba(0,0,0,0.5);
}

.email-compose-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 16px 20px;
  border-bottom: 1px solid var(--border);
}
.email-compose-header h3 { font-size: 16px; font-weight: 600; }

.email-compose-close {
  background: none;
  border: none;
  color: var(--text-dim);
  font-size: 24px;
  cursor: pointer;
  padding: 0 4px;
  line-height: 1;
}
.email-compose-close:hover { color: var(--text); }

.email-compose-body {
  padding: 16px 20px;
  flex: 1;
  overflow-y: auto;
}

.email-compose-field {
  margin-bottom: 12px;
}
.email-compose-field label {
  display: block;
  font-size: 12px;
  color: var(--text-dim);
  margin-bottom: 4px;
  font-weight: 500;
}
.email-compose-field textarea {
  resize: vertical;
  min-height: 120px;
}

.email-compose-footer {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 12px 20px;
  border-top: 1px solid var(--border);
}

/* Responsive email */
@media (max-width: 900px) {
  .email-layout { flex-direction: column; height: auto; }
  .email-list-panel { width: 100%; min-width: 0; max-height: 300px; border-right: none; border-bottom: 1px solid var(--border); }
  .email-reader-thread { min-height: 300px; }
  .email-compose-modal { width: 95vw; }
}

/* ============================================ */
/* WHATSAPP-STYLE INBOX                         */
/* ============================================ */

.inbox-container {
  display: flex;
  height: calc(100vh - 120px);
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 10px;
  overflow: hidden;
}

/* Left panel: contacts */
.inbox-sidebar {
  width: 340px;
  min-width: 340px;
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
}

.inbox-search {
  padding: 12px;
  border-bottom: 1px solid var(--border);
}
.inbox-search input {
  width: 100%;
  background: var(--bg);
  border: 1px solid var(--border);
  border-radius: 20px;
  padding: 8px 16px;
  font-size: 13px;
  color: var(--text);
}

.inbox-contacts {
  flex: 1;
  overflow-y: auto;
}

.inbox-contact {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 16px;
  cursor: pointer;
  border-bottom: 1px solid var(--border);
  transition: background 0.1s;
}
.inbox-contact:hover { background: var(--bg-hover); }
.inbox-contact.active { background: var(--bg-hover); border-left: 3px solid var(--accent); }
.inbox-contact.unread { background: rgba(59,130,246,0.06); }
.inbox-contact.unread .inbox-contact-name { color: #fff; font-weight: 700; }
.inbox-contact.unread .inbox-contact-preview { color: var(--text); font-weight: 500; }
.inbox-contact.unread .inbox-contact-time { color: var(--green); font-weight: 600; }

.unread-badge {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 18px;
  height: 18px;
  padding: 0 5px;
  border-radius: 9px;
  background: var(--green);
  color: #fff;
  font-size: 11px;
  font-weight: 700;
  margin-left: 6px;
  vertical-align: middle;
}

.inbox-contact-avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--accent);
  color: #fff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  font-size: 16px;
  flex-shrink: 0;
}

.inbox-contact-info {
  flex: 1;
  min-width: 0;
}

.inbox-contact-name {
  font-size: 14px;
  font-weight: 500;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.inbox-contact-company {
  font-size: 11px;
  color: var(--text-dim);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.inbox-contact-preview {
  font-size: 12px;
  color: var(--text-dim);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  margin-top: 2px;
}

.inbox-inbound-dot {
  display: inline-block;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--green);
  margin-right: 4px;
  vertical-align: middle;
}

.inbox-contact-time {
  font-size: 11px;
  color: var(--text-dim);
  white-space: nowrap;
  flex-shrink: 0;
}

/* Right panel: chat */
.inbox-chat {
  flex: 1;
  display: flex;
  flex-direction: column;
  min-width: 0;
}

.inbox-chat-header {
  padding: 12px 20px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  min-height: 60px;
}

.inbox-chat-placeholder {
  color: var(--text-dim);
  font-size: 14px;
}

.inbox-chat-lead-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.inbox-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: var(--bg);
}

.inbox-empty {
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100%;
  color: var(--text-dim);
  font-size: 14px;
  text-align: center;
  padding: 40px;
}

.inbox-compose {
  padding: 12px 16px;
  border-top: 1px solid var(--border);
  background: var(--bg-card);
}

.inbox-compose-row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
}
.inbox-compose-row + .inbox-compose-row {
  margin-top: 8px;
}

.inbox-compose select {
  width: auto;
  max-width: 220px;
  font-size: 12px;
  padding: 4px 8px;
  border-radius: 6px;
}

.inbox-compose textarea {
  flex: 1;
  resize: none;
  border-radius: 20px;
  padding: 10px 16px;
  font-size: 13px;
  min-height: 40px;
}

.inbox-compose .btn {
  border-radius: 20px;
  padding: 10px 20px;
  white-space: nowrap;
}

/* Responsive: stack on small screens */
@media (max-width: 900px) {
  .inbox-container { flex-direction: column; height: auto; }
  .inbox-sidebar { width: 100%; min-width: 0; max-height: 300px; border-right: none; border-bottom: 1px solid var(--border); }
  .inbox-messages { min-height: 300px; }
}

/* ============================================ */
/* SOFTPHONE PANEL                              */
/* ============================================ */

.sp-panel {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 280px;
  background: #1a1d27;
  border: 1px solid var(--border);
  border-radius: 16px;
  box-shadow: 0 12px 40px rgba(0,0,0,0.5);
  z-index: 9999;
  overflow: hidden;
  transition: opacity 0.25s, transform 0.25s;
  font-family: inherit;
}

.sp-panel.sp-hidden {
  opacity: 0;
  pointer-events: none;
  transform: translateY(20px);
}

.sp-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
}
.sp-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--text-dim);
  text-transform: uppercase;
  letter-spacing: 0.5px;
}
.sp-close {
  background: none;
  border: none;
  color: var(--text-dim);
  font-size: 20px;
  cursor: pointer;
  padding: 0;
  line-height: 1;
}
.sp-close:hover { color: var(--text); }

.sp-caller {
  text-align: center;
  padding: 16px 16px 4px;
  font-size: 16px;
  font-weight: 600;
  color: var(--text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.sp-status {
  text-align: center;
  font-size: 13px;
  color: var(--text-dim);
  padding: 4px 16px;
}

.sp-timer {
  text-align: center;
  font-size: 22px;
  font-weight: 700;
  color: var(--text);
  padding: 8px 16px;
  font-variant-numeric: tabular-nums;
}

.sp-controls {
  display: flex;
  justify-content: center;
  gap: 16px;
  padding: 12px 16px 20px;
}

.sp-btn {
  width: 52px;
  height: 52px;
  border-radius: 50%;
  border: none;
  cursor: pointer;
  font-size: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: transform 0.15s, background 0.15s;
}
.sp-btn:hover { transform: scale(1.1); }

.sp-btn-mute {
  background: var(--bg-hover);
  color: var(--text);
}
.sp-btn-mute.muted {
  background: var(--yellow);
  color: #000;
}

.sp-btn-hangup {
  background: var(--red);
  color: #fff;
}
.sp-btn-hangup:hover { background: #dc2626; }

.sp-incoming-controls {
  display: flex;
  justify-content: center;
  gap: 16px;
  padding: 12px 16px 20px;
}

.sp-btn-accept {
  background: var(--green);
  color: #fff;
  padding: 10px 24px;
  border-radius: 24px;
  font-weight: 600;
  font-size: 14px;
}

.sp-btn-reject {
  background: var(--red);
  color: #fff;
  padding: 10px 24px;
  border-radius: 24px;
  font-weight: 600;
  font-size: 14px;
}

/* Status colors */
.sp-panel.sp-connecting .sp-status { color: var(--yellow); }
.sp-panel.sp-active .sp-status { color: var(--green); }
.sp-panel.sp-incoming .sp-status { color: var(--orange); }

.sp-panel.sp-incoming .sp-header {
  background: linear-gradient(135deg, rgba(249,115,22,0.15), transparent);
}

@keyframes sp-pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.5; }
}
.sp-panel.sp-incoming .sp-caller {
  animation: sp-pulse 1.5s ease-in-out infinite;
}

/* Browser call badge for call log */
.badge-browser-call {
  background: rgba(168,85,247,0.15);
  color: var(--purple);
}

/* ========== Call Outcome Form ========== */
.sp-outcome {
  padding: 12px 16px 16px;
  border-top: 1px solid var(--border);
}
.sp-outcome-title {
  font-size: 13px;
  font-weight: 600;
  color: var(--text);
  text-align: center;
  margin-bottom: 10px;
}
.sp-outcome-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 6px;
  margin-bottom: 10px;
}
.sp-outcome-btn {
  padding: 8px 4px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg-hover);
  color: var(--text);
  font-size: 11px;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.15s;
  text-align: center;
}
.sp-outcome-btn:hover { transform: scale(1.03); }
.sp-outcome-btn:disabled { opacity: 0.5; cursor: not-allowed; transform: none; }
.sp-outcome-qualified { border-color: var(--green); color: var(--green); }
.sp-outcome-qualified:hover { background: rgba(22,163,74,0.15); }
.sp-outcome-callback { border-color: var(--accent); color: var(--accent); }
.sp-outcome-callback:hover { background: rgba(37,99,235,0.15); }
.sp-outcome-not-interested { border-color: var(--orange); color: var(--orange); }
.sp-outcome-not-interested:hover { background: rgba(234,88,12,0.15); }
.sp-outcome-no-answer { border-color: var(--text-dim); }
.sp-outcome-no-answer:hover { background: rgba(255,255,255,0.08); }
.sp-outcome-voicemail { border-color: var(--yellow); color: var(--yellow); }
.sp-outcome-voicemail:hover { background: rgba(202,138,4,0.15); }
.sp-outcome-wrong-number { border-color: var(--red); color: var(--red); }
.sp-outcome-wrong-number:hover { background: rgba(220,38,38,0.15); }
.sp-outcome-busy { border-color: var(--text-dim); }
.sp-outcome-busy:hover { background: rgba(255,255,255,0.08); }
.sp-outcome-gatekeeper { border-color: var(--purple); color: var(--purple); }
.sp-outcome-gatekeeper:hover { background: rgba(147,51,234,0.15); }
.sp-outcome-notes {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--border);
  border-radius: 8px;
  background: var(--bg);
  color: var(--text);
  font-size: 12px;
  font-family: inherit;
  resize: none;
  margin-bottom: 8px;
}
.sp-outcome-notes::placeholder { color: var(--text-dim); }
.sp-outcome-notes:focus { outline: none; border-color: var(--accent); }
.sp-outcome-skip {
  display: block;
  width: 100%;
  padding: 6px;
  background: none;
  border: none;
  color: var(--text-dim);
  font-size: 11px;
  cursor: pointer;
  text-align: center;
}
.sp-outcome-skip:hover { color: var(--text); }

[data-theme="light"] .sp-outcome-no-answer:hover,
[data-theme="light"] .sp-outcome-busy:hover { background: rgba(0,0,0,0.04); }

/* ========== Toast Notifications ========== */
.toast-container {
  position: fixed;
  top: 20px;
  right: 20px;
  z-index: 9999;
  display: flex;
  flex-direction: column;
  gap: 10px;
  max-width: 420px;
}

.toast {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-left: 4px solid var(--accent);
  border-radius: 8px;
  padding: 14px 16px;
  box-shadow: 0 8px 24px rgba(0,0,0,0.4);
  animation: toast-in 0.3s ease-out;
  cursor: pointer;
  transition: opacity 0.3s, transform 0.3s;
}
.toast:hover { background: var(--bg-hover); }
.toast.toast-leaving {
  opacity: 0;
  transform: translateX(100%);
}
.toast-header {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 6px;
}
.toast-icon { font-size: 18px; }
.toast-title { font-weight: 600; font-size: 14px; color: var(--text); }
.toast-close {
  margin-left: auto;
  background: none;
  border: none;
  color: var(--text-dim);
  cursor: pointer;
  font-size: 16px;
  padding: 0 4px;
}
.toast-close:hover { color: var(--text); }
.toast-body { font-size: 13px; color: var(--text-dim); line-height: 1.4; }
.toast-body strong { color: var(--text); }
.toast-meta {
  display: flex;
  gap: 12px;
  margin-top: 8px;
  font-size: 12px;
  color: var(--text-dim);
}
.toast-meta .tag {
  padding: 2px 8px;
  border-radius: 4px;
  background: rgba(59,130,246,0.15);
  color: var(--accent);
}
.toast-meta .tag-green {
  background: rgba(34,197,94,0.15);
  color: var(--green);
}
.toast-meta .tag-yellow {
  background: rgba(234,179,8,0.15);
  color: var(--yellow);
}
.toast-meta .tag-red {
  background: rgba(239,68,68,0.15);
  color: var(--red);
}
@keyframes toast-in {
  from { opacity: 0; transform: translateX(60px); }
  to { opacity: 1; transform: translateX(0); }
}

/* ============================================ */
/* LIGHT THEME — Additional overrides           */
/* ============================================ */

/* Softphone */
[data-theme="light"] .sp-panel { background: #fff; box-shadow: 0 12px 40px rgba(0,0,0,0.15); }
[data-theme="light"] .sp-btn-mute { background: #f3f4f6; color: var(--text); }

/* Chat */
[data-theme="light"] .chat-outbound { background: var(--accent); color: #fff; }
[data-theme="light"] .chat-inbound { background: #e5e7eb; color: var(--text); }

/* Browser call badge */
[data-theme="light"] .badge-browser-call { background: rgba(147,51,234,0.1); color: var(--purple); }

/* Toast */
[data-theme="light"] .toast { box-shadow: 0 8px 24px rgba(0,0,0,0.1); }

/* Score colors */
[data-theme="light"] .score-cold { color: #64748b; }

/* Email overrides */
[data-theme="light"] .email-msg-outbound { border-color: rgba(37,99,235,0.3); }
[data-theme="light"] .inbox-contact.unread { background: rgba(37,99,235,0.06); }
[data-theme="light"] .inbox-contact.unread .inbox-contact-name { color: var(--text); }

/* Theme toggle button */
.theme-toggle {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
  padding: 8px 0;
  background: none;
  border: none;
  color: var(--text-dim);
  font-size: 13px;
  cursor: pointer;
  transition: color 0.15s;
}
.theme-toggle:hover { color: var(--text); }
.theme-toggle-icon {
  font-size: 16px;
  width: 20px;
  text-align: center;
}